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Retail Careers

This 8-24 week program is designed for the student who wants hands-on experience in the Retail field. This program will be individualized according to your specific needs and employment goals. Typically, your training will be in a Goodwill Industries’ store in your own community. You will gain experience in an actual work environment where Goodwill Industries’ Retail Store Managers and staff will assist you with your training. Weekly classes, workshops, and one-on-one meetings with credentialed and certified instructors are also included to help you succeed in training. Typical work standards such as punctuality, reliable attendance, appropriate retail attire, good work habits and a positive attitude are required. Hours may vary as is common in the retail field. A strict dress code will be enforced as demanded by the retail environment. Job seeking skills preparation and placement assistance are available on both a group and individualized basis during the final phases of training.
The curriculum includes
· Computerized Cash Register Operations
· Check Cashing and Credit Card Verification Procedures
· Stocking and Inventory Rotation
· Visual Merchandising
· Payment/Change Procedures
· Customer Service and Sales Techniques.
· Advertising Displays/Merchandising; Sales Discounting
· Wrapping and Bagging Merchandise; Sales Recording; Cleaning Shelves, Counters and Tables
· Inventory Control
· Opening/Closing Retail Store Procedures, Invoicing.

Retail Occupations training will prepare you for competitive employment in retail positions such as cashier, checker, sales clerk, stock clerk, order taker, order processor, inventory clerk, and other customer service related positions.

Entrance Requirements:

An interview with the vocational services manager and store manager, 6th grade reading level (students participating in outside ESL may have this requirement waived), 6th grade math level (ability to add, subtract, multiply and divide), and the ability to work cooperatively in an office setting. Start dates are open entry and are scheduled any Monday when space is available, all referral paperwork is in place, and the student has attended orientation. To schedule a tour, call
(805) 544-0542.

Graduation Requirements:

The student must complete all curriculum assignments, earn a passing grade on required exams, and maintain an overall attendance of 90% or better. Successful graduates will be awarded a Certificate of Completion and will be eligible for placement assistance.

Schedule:

8 to 24 weeks (up to 600 hours), 8:30 a.m. to 3:00 p.m., Monday through Friday.