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Retail Careers
This 8-24 week program is designed for the student who wants hands-on
experience in the Retail field. This program will be individualized
according to your specific needs and employment goals. Typically,
your training will be in a Goodwill Industries’ store in your
own community. You will gain experience in an actual work environment
where Goodwill Industries’ Retail Store Managers and staff
will assist you with your training. Weekly classes, workshops and
one-on-one meetings with credentialed and certified instructors
are also included to help you succeed in training.
Typical work standards such as punctuality, reliable attendance,
appropriate retail attire, good work habits and a positive attitude
are required. Hours may vary as is common in the retail field. A
strict dress code will be enforced as demanded by the retail environment.
Job seeking skills preparation and placement assistance are available
on both a group and individualized basis during the final phases
of trai ning.
The curriculum includes
· Computerized Cash Register Operations
· Check Cashing and Credit Card Verification Procedures
· Stocking and Inventory Rotation
· Visual Merchandising
· Payment/Change Procedures
· Customer Service and Sales Techniques
· Advertising Displays/Merchandising; Sales Discounting
· Wrapping and Bagging Merchandise; Sales Recording; Cleaning
Shelves, Counters and Tables
· Inventory Control
· Opening/Closi ng
Retail Store Procedures, Invoicing.
Retail Occupations training will prepare you for competitive employment
in retail positions such as cashier, checker, sales clerk, stock
clerk, order taker, order processor, inventory clerk, and other
customer service related positions.
Entrance Requirements:
An interview with the vocational services manager and store manager,
6th grade reading level (students participating in outside ESL may
have this requirement waived), and 6th grade math level (ability
to add, subtract, multiply and divide), and the ability to work
cooperatively in an office setting. Start dates are open entry and
are scheduled any Monday when space is available, all referral paperwork
is in place, and the student has attended orientation. To schedule
a tour, call (831) 429-6415.
Graduation Requirements:
The student must complete all curriculum assignments, earn a passing
grade on required exams, and maintain an overall attendance of 90%
or better.
Successful graduates will be awarded a Certificate of Completion
and will be eligible for placement assistance.
Schedule:
8 to 24 weeks (up to 600 hours), 8:30 a.m. to 3:00 p.m., Monday
through Friday.
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